The worst service we've ever experienced! They couldn't get it any more wrong, from start to finish! When we initially placed our order we selected electronic paperwork, so they sent us our paperwork in the post. The paperwork they sent us was completely wrong and had to be re-sent another 4 times!! Not only was it wrong, we paid half the amount upfront which they deposited back to us because they thought we had done it wrong!! Their website says "track order" which is absolutely pointless with very basic information! Not useful for tracking your order. They send you text messages saying they've tried calling but no phone call, so it's down to us to call them. We book a date to have our delivery, we're told to expect a phone call the day before for a more accurate time slot. No phone call and no delivery on the day. We call them to find out where it was noand was informed it's been delayed and will be delivered on a day we're both at work. Where was our phone call to let us know???!!! Absolute joke!! If we hadn't given away half our old sofa to someone else. I would have cancelled this order and went else where!! Never again DFS, YOU ARE RUBBISH!!!!!! And I will telling everyone else I know not to bother ordering from you!!!