Terrible after sales service. They profess to have an order tracking system but since we ordered a new suite nearly 11 weeks ago nothing has been updated, it's still saying it's in production with an estimated delivery of today which is obviously not going to happen. I've tried calling their different numbers many times and each time I've been on hold over 15 minutes with nobody answering. I emailed them yesterday and received a response with no answers just fobbing me off. Not even had any courtesy contact from them saying delivery is delayed and at the time of write they are nearly already a week late and we still don't have a clue when it's coming. Do yourself a favour and chose another company who are not just interested in closing the sale then forget about their customers. Terrible, terrible service!
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