Appalling rude customer service. Will never use them again. Im still waiting for a replacement of my faulty sofa 7 months on. 1 seat is completely sunk and I've had the most terrible experience throughout. Topped today with a branch mananger next level rude unprofessional and uncaring. Every time I have to repeat the whole experience why they can't read their notes first and put themselves in the customers shoes is beyond me.
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