Absolutely diabolical customer service! Ordered my sofa back at the start of June and still have not recieved my sofa. It is now 8 weeks late, making it 20 weeks from order and date being changed 4 times, and no one actually cares. Have been passed from pillar to post but no one can give me answers, including management. Arranged for delivery last week but driver was unable to deliver due to running out of time. Although was initially told driver had broken down. There is no sense of urgency to get my sofa delivered, even though we have told them several times we are without a sofa after being asked to make sure our house if accessible and free of obstacles. DO NOT BUY FROM THIS COMPANY!