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Anonymous
6MONTHS NOW & NO GOODS! Stay away from this company & check all sites properly, trust pilot has two DFS reviews!! DFS.ie every review saying same thing, NO GOODS!!! ABSOLUTELY appalling company! It is now 8th November sofa ordered 6th July Friday 5th November i recorded the telephone call, I was advised the sofa has already moved from the manufacturer and will be ready to be delivered one day next week! Meaning week commencing 8th November! The customer service advised she would call me 9th November just to ensure I have a delivery date!! Oh what a farce!! The tracking email has advised it’s now a further month away! 9th December! That over 6 months from date if order! This is my second poor review and it will continue here and now across all social media until the goods I paid for have been received! Please please go somewhere else because you will be waiting for a VERY VERY LONG TIME! So before you decide to give a great review, remember the promise of 12 week is not reality! In fact you could be waiting like me 6 months and more with little or no communication except of a crappy little email telling you “ I’m sorry you sofa is no longer available” until infinity!!! Reference: WHZJ21473 I think customers need to add their reviews to include 5 stars so that the ever so grateful and happy customers can actually read the true reality of ONE STAR CUSTOMERS! Which incidentally gets buried amongst the DFS buyers! Be warned!!! So 6th July! 5th September 9th September, 24th September, 11th October, 18th October, 24th October, 8th November!! NOW!!!! 9th DECEMBER! Just an email nothing no compensation no apology no explanation nothing!
3 years ago
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DFS has a 1.3 average rating from 749 reviews

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