I have been waiting since May 2021 for my sofa to be delivered and was advised it would be delivered in Aug 2021. It has now been six months and still no sofa. They initially advised Covid was causing the delay. No one ever calls me back as promised. I have been told for the last few weeks that it has not arrived in their depot yet but will arrive on Monday and I would he called on the Tuesday to arrange delivery. This has happened three weeks in a row now and each time they say there is nothing they can do but email the manufacturers. This is an absolute joke, do not order a Sofa from them, there customer service is appalling and no one is willing to take responsibility and give me a delivery date or at least some answers. Worst service I have ever received!