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Joanna
I waited 4 months for the sofa which was supposed to take 6 to 8 weeks. It came today without the chair I also ordered. No information about when it will come. The delivery guys were rude. The were clearly taking the mick out of me. They told me my directions were useless and they just kept turning right (that is what I told them to do). They'd basically gone around the back and needed to be around the front. So I told them go right at the mini, right just before the museam and I'll be there to show you how to get to the right place.. So after they told me my directions were rubbish and had a, laugh about it, they left without saying goodbye or anything. I went out to walk my dog and tjsy started taking the mick again asking me how to get out of the estate. I said why would you ask me? You said my directions were rubbish. They laughed and I walked off. I don't mind banter but there's a time and place and I just thought they were rude. No manners at all. I won't shop with DFS again. Its expensive for average furniture, it takes too long to arrive and the customer service is terrible.
2 years ago
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DFS has a 1.3 average rating from 749 reviews

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