We ordered 3 piece suite at beginning of January it was delivered in May the cost was £2800 when it was delivered there was a power pack missing so as it’s power plus we cannot recline one of the chairs been promised the missing pack since we received the three piece still waiting all the staff you speak to are all working from home the Crawley branch doesn’t even have a manager and if you ask who is in charge it’s a manager that also works at the Croydon branch if you ask to be put through to him they are told they aren’t allowed to give out the phone number they can only email them to pass your enquiry on and that they will be in contact with you within 72 hours ,we have now been informed that it’s going to take another 6 to 8 weeks to get one of these packs absolutely disgusting the aftersales is appalling they just want your money so I would never recommend them when I told them is very frustrating to have to keep phoning I was told well the answer is don’t call us we will let you know when we have it in stock disgraceful !