DO NOT ORDER UNTIL YOU HAVE READ THIS!
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Ordered a £5K settee some months ago.
Delivery date confirmed
The afternoon before delivery received an email stating not being delivered and had no idea when.
Rang got told have no idea when its going to be delivered. I registered a complaint and was told 72 hours later would get a call. Four weeks later, nothing.
Rang got told in stock and waiting to go on system but would ring back the same day. No callback.
Rang got told not in stock and to ring back at the end of July for an update.
Explained that we have no settee and sitting on borrowed chairs whilst wait. Wife pregnant and just wants to sit on settee. They didn't care.
Registered four complaints and not one call back.
Customer service have not got a clue so dont waste your time chasing either be patient and hope you get your order or cancel your order.
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