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Allan Williams
Total joke! Ordered our new sofa, told it would take around 5 weeks. After just 2 weeks we get a text that it’s ready and want to deliver in 3 days! Panic!! Room not ready!! So we call and delay. we keep getting text saying book delivery, so after 4 weeks we call to arrange only ti be told our foot stool is in yet but should be! So our order is ant actually ready! Day of delivery we get a call at 6.45am to say the will be with us in 15 min, that’s 7am!! Sub contractors turn up, unload sofa, it’s damaged and missing holes to put centre supports in! “Don’t worry it often happens and they will come and fix it, you won’t be using the sofa for a few day” Really, new sofa I can’t sit on!! The foot stool came off the van, wrong colour! So order wrong, goods not fit for purpose!
2 years ago
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DFS has a 1.3 average rating from 749 reviews

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