I have spent a lot of time and money decorating my home and the icing on the cake was to replace our old sofas. This was the most horrendous experience with a damaged coffee table and having to deal with patronising telephone staff telling me they will get back within 72 hours, they didn't (this happened 5 times). Finally got my order completed and now parts have fallen off one seat and another is creaking in the joints. What should have been a happy purchase to enhance our home became a miserable, stressful experience. I hope I never use DFS ever again.
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