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Sarah Dawes
We brought the oceana sofa and store foot stool, after 1 year the material had bobbled and looked like trash. Made a complaint and a guy came out to review and said we had no case but recommended we buy a debobbler. I asked him if he would buy the sofa and he said no as the material was substandered!!!! Spent 2 grand on a piece of furniture that we now have to cover with throws as it looks so bad . absolutely disgusting customer service will never buy there again. Went to DFS as thought they were reputable but save your money and get one of the internet for a couple of hundred quid, we wish we did
1 year ago
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DFS has a 1.3 average rating from 749 reviews

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