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Jason Miller
Hurendous quality, the seat cushions have completely collapsed after 3 years of use, the back cussions have completely gone out of shape even after giving them a good shake every other day, the wooden frame was creaking so I had the DFS handyman come out only for him to use a staple gun to fix it and it did it again a couple of days later so I called DFS and had the staple gun man come out again this time he added more wood to the broken frame and used a whole box of staples and nails. while he was here I mentioned about the cushions and he said they're not covered at all by the warranty!! Absolutely mental, who on earth buys a sofa to sit on the frame?? And what's crazy is I paid for the extra warranty. which I now wish I didn't. I will NEVER buy a sofa from these commission based wish app sofa cowboys ever again there sofas are rubbish.
11 months ago
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DFS has a 1.3 average rating from 749 reviews

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