Bought extending dining room table and 6 chairs from DFS 11 months ago. Three of the chairs have developed a tear on the back so they sent out a technician to inspect them he decided it had been caused by constantly using the same area to pull the chair to sit down. The second issue was that one chair had dropped in height and was sprained the technician said it was due to someone sitting on it that was too heavy. Unless you weigh every visitor and insist they will the chair to move I suggest not getting this or any other piece of furniture from them. Their customer service managers are void of making any decisions other than the robotic answer of you are not insured for accidental damaged but you could take out the extra warranty for 15 years but again not covered for accidental damage. I strongly advise customers to think twice before buying anything from this company