I stayed with the same make of relyner sofa even though I'd had problems previously with fixed base cushions sinking.
What a mistake .....
This time a manual recliner pull has snapped...twice.
As these awful sofas are made in CHINA, been told 8 weeks for.replacement part
Add to this.. part of the wooden frame sticks in my ribs, both sides. They've tried to bodge it by putting more padding over the offending parts of the frame...but for an over £1000 sofa....it's scandalous.
They have failed to send my extra insurance documents which I have asked for on numerous occasions.
Avoid like the plague.
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