Awful company. I only ordered a week ago and already regretting my decision to buy with dfs. I have ordered my sofas and a lamp. I contacted DFS regarding my delivery date because it is scheduled for when I am away and told I have to wait for a call in 72 hours (like we can stay near a phone for 72 hours) then I had a lamp delivered that was damaged and attempted to try and get a refund but you can’t ring anyone or request a return and the chat team tells you you have to wait 72 hours (another 72 hours) for a phone call to arrange return. There is literally no simple way to request a return and refund and I am still awaiting a telephone to return.. avoid DFS!!!