Bought a corner sofa, it was the wrong side wrong colour , they said I had to pay £750 to make a new one , the colour I wanted they had in the warehouse, still had to pay £750? Asked why as they had one in the warehouse. Throughout all this process I had to go in the derby store 7 times as there is no way of contacting them, if they ring you it’s no caller ID, if you email it’s comes back postmaster no delivered? Poor customer service, the store manager lied saying the sofa in the warehouse will be delivered at the week end , week half later delivered , again had to go in to the store. Offered a Christmas hamper will come with the new soda .. no hamper .. what am trying to say is they want your custom money and want you out the store, I asked for my £750 as not had a new sofa but nothing , no communication. I have been so stressed throughout this awful process