Shocking company. Our sofa was supposed to be delivered 2 weeks ago. Delivery company didn’t turn up (nor did they notify us of this) had to wait 2 days to speak to customer service team. They then Re arranged delivery for today - surprise surprise no show again. 3 weeks express sofa.. now on week 7 with nothing. Manager offers £30 good will gesture as apparently dfs don’t offer compensation, yet I have paid £130 for a delivery that just doesn’t deliver. I will never order from this shabby so called company ever again.
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