After taking out a 3 year insurance plan, just under 2 years and the sette’s Material started to separate and the material has now completely failed. After advising DFS of this problem they said the insurance does not cover material defects. They offered to recover the furniture at half the price. After having a suite from just under 3 years I have purchased a new one from Marks & Spencer. Would never shop at DFS Again EVER!!
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