For anyone considering buying a new sofa or suite from DFS, when I purchased my suite at £3807 I was told if I had a problem with it, the frame, springs or cushions, someone would come and repair it while it was under the 10 years guarantee (now 15 years). In reality the guarantee is worthless as it only covers the parts that are less likely to wear out the frame & springs under the cushions, the cushions only get a 2 years guarantee and within 2 years they will have collapsed, so you’ll still be paying for it if you took the 4 years interest free option. Also they are now making suites where the cushions aren’t serviceable, i've just had the service manager here to look at my suite, I was told the cushions were out of warranty but as a goodwill gesture he cut open the fabric across the bottom of the suite below the damage seat and shoved some more foam in it above the spring to plump the cushion back up into shape. This was appreciated it has given the suite a bit more life expectancy, although when I purchased it I thought it would be good for the best part of the “ 10 YEARS WARRANTY “ as we are a retired couple. My advice is buy a cheap suite and replace it after 2 years, that’s what I’ll do next time I get one. And I don’t expect it matters who you get the suite from the guarantee will be the same worthless, so when the salesman tells you they have a 15 years guarantee read the small print.