Absolutely disgraceful service. Shocking delivery team who were too busy complaining about being late and the lorry being loaded incorrectly. Couldn't get the sofa through the door and in their haste damaged it. They were then advised to cut it open at the bottom and dismantle it - when it was ripped open with a blunt Stanley knife it was clear that it didn't unbolt. Customer Service, or lack of, weren't interested at all and even their complaints team weren't interested. I wouldn't recommend DFS to anyone - don't waste your time and money on such abysmal service.