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Bill
12 months from 1st complaint to sofas taken back and getting a full refund.DFS they will fight like tigers lie through their teeth not return your calls try to patronize you they know every trick in the book and more.After 4 visits plus sofas returned twice many letters/emails, photos, visits to stores, phone calls and sofas returned twice for repair after only 4 months after purchase. Finally after a visit and inspection by the furniture onbudsman they had to admit defeat and we were right all along. All this took from the 1st compaint to getting every penny back 11months 3weeks and 4days. They will try to grind you down dont let them, keep at them you can win.DFS LINOLN STORE 08-08-2017 to 05-08-2018.They arnt like this when you go in the store with money to spend they are very nice and friendly people then very JEKLE & HYDE. So may I sugest befofe you write a review wait till you have had your goods for a while. END OF A VERY TRUE STORY but a yery shortened version.
6 years ago
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DFS has a 1.3 average rating from 749 reviews

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