Ordered country patch sofa and wing chair at the Huddersfield store 18/8/2018 . Almost £1300 taken from bank account immediately!! Could not track progress of the order but had email from delivery firm HDS confirming delivery 31/8/18 and also said driver would make contact with a time slot day before . No contact made yesterday so I rang HDS 9am this morning when they opened to be told they had tried to collect furniture on Tuesday 28/8/18 to be told no furniture there . Called GHOST furniture. They immediately emailed dfs to inform them but they couldn’t be bothered to let a couple of 75 year olds know . I rang dfs who informed me they were aware but was up to the Huddersfield store to let me know . Unfortunately the poor store manager’s assistant was on holiday this week which I strongly advised him was not our problem . Having received the most insincere apology from him ever I requested an immediate refund of our money which they had taken fraudulently - we have paid for furniture that doesn’t exist !! We are outraged that we have to wait 10- 14 days to get our money back so we then can purchase some new furniture . In the meantime we have to sit on garden chairs . Well done DFS AVOID AT ALL COSTS . Will wait and see how long the refund takes and if any sort of compensation is offered . Won’t hold my breath .