In dispute with DFS, as ordered 2 sofas before we moved, they tried to deliver them to our new address even though we told them we did not have a moving date yet. Then DFS phoned and told us they had no where to store the sofas so they could be sold on or delivered to our old address, it was agreed the sofas could be delivered to our old address, but couldn’t fit them through the front door so taken back. Finally delivered to our new home, but scuffs at the back of sofa where they tried to get it through door. Somebody came out to deal with the scuffs, and then Guardsman was called out as marks on the arms, he stated that he was not going to touch the sofas as all the hard wearing areas, on the seats and arms, the colour was coming off. The sofas were not sealed properly, no fire ticket or batch number labels attached. We called DFS and they asked for photos, sent these and still in dispute when/if replacement sofas will be ordered. DFS at Eastbourne are sending out somebody next Tuesday, but situation is getting worse, all the colour is coming off both sofas