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Derek
Very Very poor quality. The suits they have on display in the stores are far better quality than the ones they deliver. I purchased the supreme leather suit costing over 4.5k, the only thing supreme about it is in the name. The 3 seater power recliner is a 2 seater with a 3rd seat bolted on the side, they don't fit together properly, the gap is so big where it joins together that i can fit my arm between them(i'm sure this is unsafe for small children) i called out the DFS service manager and he made a few adjustments and dressed the cushions which didn't really do much as the gap is in the frame. I told him i was still unhappy with it and he just said " well this is how all sofas are made now and the gap is within DFS tolerances". Purchased the easiglides for the suit costing £75, these are just stuck on the feet with double side tape and have started to come off already. Oh and the chemical smell of it is horrendous, i've had to have open all my windows and doors now for over a week and the smell is only just starting to dissipate. This is the 4th suit i've had in just over 20 years and this being the 3rd suit purchased from DFS, the first 2 suits where superbly built and oozed quality.
5 years ago
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DFS has a 1.3 average rating from 749 reviews

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