Absolutely disgusting customer service! Not in any rush to sort out out problem at all. Not only did they change the delivery date due to their mess up on delivery address details and having to take a SECOND day off work the sofa then arrived with a massive pull in the material. They then arranged someone to come and sort it a week later which now they have called to say that someone cannot come out until next week now! We can’t enjoy our sofa due to this and we didn’t want a sofa with a pull in the material in the first place and expect it to of been sorting right away as it arrived like this! I’m absolutely disgusted