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Anonymous
Ive orderd a corner sofa about half way through February. Still have not received my sofas. They were suppose to be delivered 10/05/19 as my boyfriend took the day off work specially for the case. I had been told that it would take only 6 weeks and no longer than 6 weeks. But currently still waiting for them. Had a phone call on the 10th saying the could not deliver as the van would not get down to the house. Yes i do live in a awkward location. But they didnt even bother to knock to let me know the sofas wernet gonna be delivered. But called me an hour later to let me know. So now i am currently sitting in the living room on a mattress still waiting for the sofas to arrive. They told me they would call me before 5pm on the 10th and currently still waiting for a reply on a next delivery date. The customer service was awful. They think that saying sorry would solve the issue. Cant give me a approximate date even. Would not recommend.
5 years ago
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DFS has a 1.3 average rating from 749 reviews

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