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Ann
We have just finished paying (over 4 years interest free) credit for the worst suite we have had in 49 years of marriage. I would not recommend DFS to anyone. We had trouble from the beginning with noisy recliners. We did get a part refund on one of the recliners because I don't think they knew how to solve it plus we didn't want two in the first place but we were told by the salesman that the two seater wasn't made in fixed style when in fact it was. They are all still noisy although customer engineer said it would wear off. Single chair padding sunk at one side. Their reply was that my husband sat in the same place all the time. He sat in the same place with all our suites and the problem did not occur. The only good thing about it is the leather which is still looking good but workmanship and customer serviceterrible
5 years ago
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DFS has a 1.3 average rating from 749 reviews

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Alice, Customer Support

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