Ordered a sofa through Poole branch under finance. Great expirance in store but that is as good as it got. Got confirmation that the finance was approved. Then got a delivery date for Tuesday 11th June. Tuesday came a went no delivery so I rang them. They said they are still waiting for release code from finance company. This all came about from a paperwork issue from store not paperwork not filled in correctly. Now 2 days passed, had to ring Hitachi finance to get the release code my self. Passed this on to DFS Fully booked for delivery for the rest of the week now so have to wait another week but been on a list for express delivery on Saturday or monday but delivery will only happen if someone cancels their delivery. This is not acceptable DFS. Considering it was a paperwork issue on your behalf I would expect you to get a delivery space available sooner. Fingers crossed I receive my sofa Monday