If I could have scored less than one star I would. I ordered a chair in july with an approx delivery time of 5 weeks. Because of circumstances I needed to see if I could cancel the order and get a refund; I was told the chair had already been made so a family member said she would have it. After phone calls and visits to the shop when on every occasion I have been told it will be in the store that week the chair is still not here (October) The family member has now gone elsewhere for furniture and I have neither chair nor refund. The manager at the Meteor Center store does not return phone calls as promi sed nor will he come out and speak to us when we go instore. I just want my money back now.