Do not buy a sofa from this company! We purchased a Long Beach corner unit sofa from DFS which arrived in December 2018. A few months after arrival, we contacted DFS as the seat pads had completely sunk and give no support whatsoever. We have to put folded blankets under the pads to make the sofa tolerable. DFS sent someone out after my first complaint and replaced some of the pads, which was a waste of time as they have now all sunk too. For most of the time there are just 2 of us using this sofa, so it’s not exactly taking a beating! After complaining again, we received another visit earlier this week from a DFS representative who could see the seat pads were inadequate and told us they would have to speak to the manufacturer and revert back to us. Have we heard back? No. DFS - Sort this sofa out or refund our money and take the sofa back. We’ve been patient enough and after paying over £4,000 - I can guarantee you we are not going to make do with this awful quality and completely inadequate sofa. DO NOT buy a sofa from this company.