DFS claim in their adverts that "quality managers check and double check every single detail. Nothing leaves our factory without the seal of approval" I can only say that their seal of approval must be "thats a good suite it has the wrong legs fitted, the wrong foam has been used, the width of the covers all vary" perfect it meets our quality standards!!!! This is reinforced when the the "expert" who has 30 years in the industry looked at the suite and tried to argue that these faults are within their acceptable tolerances. In fact the area manager for the NW said that these are all minor faults - so having 3 faults on one suite is acceptable in his eyes. He also said that I should judge a company on how well it sorts out your problems. Now over 6 weeks on, still not received replacements so can only say that my judgement of DFS is "dont believe anything they put in their adverts and what they say to you"