Basildon dfs! Very bad customer service, we bought 4 dining chairs, should be delivered 5of December, or around. We didn't get 5of December, so I wait for a week more, no delivery, no call, and tracker still showing 5of December, so I call ask where is my chairs, they said they dont know, but they spoke with supplier, and supplier will contact me for delivery. I wait for one more week, no delivery, no call, no emails, nothing. So I call again, they said they dont know what is going on, they will contact supplier and they will let me know, so I wait one more week, dfs didn't contact me. So I went in the shop to ask what is going with my order. So one guy check for me and told me company where is my chairs is closed till 2nd of January, his will set call back when they will open. So we wait again... 2nd of january that guy call me to let me know company is closed till 6 of january.... and they promise delivery for free. Finally they left me a voice message, and they said may order will be in the shop 9 of January, and I need come and pick it up. I was so angry I call them back, explain all situation, and that they promise delivery for free, women on the phone said she didn't know, she said she will fix it. So 9 of december I got a voice message again, and they said your order is in the shop, you can come and collect. I was so upset with this company, I didn't bother call them back, we just went in the shop to pick our chairs. Plus we order on November because they promise delivery before Christmas, and I got all my family for Chtistmas dinner. So you can guess where we was sitting... Very very big disappointment....