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Anonymous
I bought a 3 and 2 seater Jenson leather suite just over 2 years ago. I noticed last month that the sides of the centre cushion had split in several places. The sides were made of vinyl and not leather. When the upholsterer came he said I would have to pay as the 2 year guarantee had expired. I understand that but did not think that after just 2 years with just me using it that it should have happened. My 2 seater one which is also a recliner does not have vinyl but all leather. I honestly thought good customer service would have been to repair free of charge. I think anyone would expect a leather sofa to be in excellent condition after 2 years. If you are buying sofas check if there is vinyl.
4 years ago
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