I haven't even visited a showroom and there's already slippage. I've tried to find out whether I can see in a showroom a style I've seen online, and by and large THEY JUST DON'T KNOW, adding 'But we've got loads of sofas and they're selling fast' (head office sales team who rang me up with that comment but NO assistance). What person purchasing a major piece of furniture, with an eye for how it will fit into existing decor will just breeze into a showroom and buy whatever is there OR buy online, sight unseen? Not me.
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