I got my fabric sofa delivered at the end of November 2019 and within 3 moths it was covered in "bobble", the kind you get when clothes are worn, I finally got someone out to look at it several weeks ago an was told it was "pilling" and to google the meaning of it and that the "pilling" was caused by sitting on the sofa and that there was no manufacturing fault??? Sorry I thought you were meant to sit on a sofa! It is only myself and my husband who are in the house and therefore there isn't a lot of traffic on it. DFS aren't interested in the least and just fobbed my off. I have now contacted the furniture ombudsman regarding this as I think it's a disgrace to be sold a sofa and not be told that the material does this, funnily enough the sofa in the shop was made of leather and not material as they would have been frightened to let anyone sit on it. Do not buy anything from this shop.
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.