DFS tried to deliver damaged furniture to our home so all items were rejected before they came off the delivery truck. When the store was contacted the manager stated consumer protection legislation is overridden by their own policies. The staff I spoke to were rude uncooperative and clearly ill informed. Despite telling them six or seven times I wanted the order cancelled I was told I can’t do that. They intended to clean, repair and dry out the damage to the furniture, that I hadn’t even taken possession of and return it to me. Despite not wanting furniture that I would now class as seconds there was no room for compromise from them. In my experience of DFS some of their staff are blatant liars. Dfs please feel free to contact me for further detailed information and evidence. Please avoid this company and spend your hard earned salary somewhere else.