欺詐和敲詐勒索 Dhgate is the worst online Marketplace that exists. My payment status was put in risk payment verification, because I decided to use my credit card and my shipping address is different than the billing address. I'm an American business owner who has a cafe in Thailand. The destination of my freight was Thailand, not America. For five days these people kept sending me in circles. I would contact customer service and customer service would refer me to the safety center. I would then send an e-mail with all of the photo information including the account numbers, verification codes and transaction codes from the bank to the safety center and then the safety center would tell me in a response e-mail to contact customer service and then the cycle would begin again. I have a series of 13 emails that repeat this vicious cycle and nothing is done. In the meantime my credit card validated payment and paid dhgate. The vendors were never paid and they owe me $1,195. Apparently dhgate does not want you to use your credit card to make orders. They want you to use a debit card, one of their pay systems or Western Union. I think that dhgate is a racist company. This has very little to do with the vendors that use that platform. Their platform is convoluted and it would appear to me that people in customer service and in the safety center are of low birth who are autistic or have down syndrome. I don't know how else to explain why it is that you can send a photo of your passport, a photo of your driver's license which contains the address, both sides of credit card and a bank statement for that credit card and still they say that you are a payment risk. After 5 days, I just gave up. I said to myself, "Forget them" and you should too. Unfortunately, they were paid by my bank and now I have to wait for the money to be credited back to my account. Dhgate is a bogus company that is involved in fraud and racketeering. I would urge anyone having problems to contact the Ministry Of Commerce by way of the Chinese American Embassy in Washington, DC and make formal complaints. With any luck, the people's Republic of China will find DHGate guilty and march the CEO off in front of a firing squad. This is not how we do business in the West. If you think that an alternative is aliexpress, don't. They do the same thing. Alibaba has a simple credit card verification system that immediately contacts Visa who sends an SMS message to the card holders phone and the code is entered on Alibaba expresses credit verification checkout page right before your order is confirmed. It happens in a matter of 5 seconds. This bullshit at AliExpress and Dhgate is a scam.