I ordered two watches at the some time from two different sellers. The items didn't arrive at the estimated delivery time, so I contacted the sellers. No response, so I sent another message asking for tracking number - no response either. Then I asked them for a full refund and they responded that the problem with delivery is in my country and asked me to patiently wait for the orders. The orders were not arriving so I opened up a dispute on the dhgate website and in a day or two got my full refund with an apology from dhgate. They also informed that they punished one seller for improper behavior and the other seller cannot do business on dhgate any more.