First class experience. I was looking to buy an engagement ring and had been checking websites, stores and friends' recommendations. I visited the Gold & Diamond Park but this was just a myriad of stores that felt as if they were going to sell you a bum deal. None of the stores stood out for any reason whatsoever. I had been looking at the Diana website and had found it the most user friendly site (and believe me, I have been checking websites for 6 months) I decided to read the testimonials and also checked on Tripadvisor. 75 excellent reviews out of 75 is a very good score in my.books, so I decided to pay them a visit. They are a little bit off the beaten track but still easy to get to, just past JLT. Once inside, I was greeted by Mona who spent a lot of time understanding my needs, advising on the best settings and stones for my girlfriend, whilst always staying within budget. She guided and advised rather than pushed which made me feel very comfortable. I have been involved in retail for over 20 years so I am very particular when it comes to service. After almost 2 hours I had made my choice and she talked me through the process. The workshop is on site so you feel more comfortable with the process. I was given realistic time frames and kept upto date throughout. The end product was even better than I imagined. For any guys out there looking for an engagement ring...forget the Gold & Diamind Park, Diana Jewellery is the place to visit. For any ladies out there looking to have a piece.of jewellery made...forget Gold & Fiamonf Park, Diana jewellery is the place to visit. My experience was first class and I will never go to another jewellers again. Thank you Mona & the Team for a wonderful experience!