I have been looking for a trustworthy jeweler to make me a ring with my father's emerald for over five years. When I found the high reviews on Diana's website I decided to make an appointment. I am so glad I did, Robert made me the exact ring I wanted. He was so patient, even when we had tons of questions for him and I knew we were in good hands from the very first meeting. He broke down all the costs and gave us his professional opinion throughout the process, which made the ring excellent in quality and detail. My family members were so impressed, that they too are planning on using Diana in the future. My sister even mentioned melting down her current engagement ring and asking Robert to re-do in entirely because his craftsmanship is of such high quality. As other reviews have said, do not be turned away by the outer appearance of the location, the studio inside is so well-equipped and it is amazing to get a 3D example of what your ring will look like before it is made.