You have no rights as a consumer
Here's one more scammed by this platform, I bought a game that was in the "key games" category but it was really a shared steam account. I only realized it within 10 minutes of buying it and contacted support. They have treated me horribly and I can confirm what people and even trustpilot say, this platform is not trustworthy, I feel like I am being scammed and they do not return my money, they have to know that consumer rights do not exist on this platform. They say that there is a 30-day guarantee and that it is also instant, since both are lies. I don't even have anything I bought, nor do I want it, since their offer is misleading... and they know it.
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