They seel you an acount that have bans on it and proof that they been cheating, also account is not get in your ownership, they keep it bonded to theyr phone and email and only give you steam acces code, and that acount also is sused by numerous people so you should wait in que to get in to it, after you request the refund they give only stupid excuses that dont give any sense, also as i find in internet they are russinas that try to avoid echonomichal sansctions. Hoply people that read this messages can apply direct refund request to payment gate, after some cases that can be tracked down and blacklisted as high risk company! Tip for consumers: currently they use PayDO, try to contact support and you will get your money back, i hope no one will get scammed by them futher