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Sam Hughes
Much like everyone else I was sold something that has not transpired. A regularly displayed video in a busy Dr surgery. In reality it was played a few times per day including when the surgery was closed. I was also not informed of an extortionate admin fee (almost a third of the cost) only realised when payment was much higher and told that I had signed to agree it when the print was tiny on a tablet and below the much larger monthly figures. Why list figures but leave out a few and only place it in much smaller writing below? Because they want your eye drawn away from it. The T&C box was ticked for me that I had read it, scrolled past on his tablet and asked to sign a DD. (Found this out later when the contract was sent to me). By the time you realise these things all of sudden you have signed this contract and therefore knowingly agreed and therefore must pay! Luckily I told them I would not sign a 2 year contract, managed to get the admin fee removed by taking it to the top. I've lost £1000 for absolutely no business to show for it but I consider myself lucky as some people have lost much more. Do not engage with this company
4 months ago
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Digital Direct has a 1.7 average rating from 93 reviews

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