Avoid this company at all cost!!!!
I have ordered an iPhone in November. I have picked the 2 days expedited delivery and guess what? I still don’t have a phone. I have been chasing Dimprice for months for a refund, but they only reply with generic answers apologizing and thanking me for my patience.. they have been claiming for months that they received no updates from DPD for losing my parcel however I had several calls with DPD and they have assured me every time that an update and a result (that my has been officially deemed lost) has been given to Dimprice months ago, but when I highlighted this to Dimprice they claimed that they are still waiting for the results.
I have opened a dispute with my bank and now Dimprice have reached out and asked me to cancel my dispute otherwise they can’t refund me. My bank has reached out to Dimprice nearly a month ago and I have been asking them nearly every day to reply back to my bank, but as always i received a reply that indicates that they don’t actually read the emails nor care what it says..
Their reply after telling them that I am unable to cancel the dispute and requesting them to reply to my bank:
The dispute is still open and we cannot issue the refund.
If you have any further questions, please feel free to contact us! Thank you!
I’m not kidding, AVOID THIS SHAM OF A COMPANY.
I will make sure to post this review on every single platform available.
Update:
They are still trying to get me to close my dispute (even tho I have messaged them 3 times that I can’t physically cancel the dispute) and promising me immediate refund. I have been asking them for over a week to reply back to my bank about my dispute and they have been dodging my request and only asking me to close the dispute. Very fishy.
Still waiting for a refund… 4 month of waiting so far
1 year ago
Dimprice.com has a
1.6
average rating
from
70
reviews
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