I don't think I would ever purchase from Dip n dive again. I ordered booties and the online order software never registered my order. I had to call to ensure the order was placed. I was assured that the software would be fixed and that my order would be updated, it never was. I never got a confirmation nor did I get an email stating that the order was filled and shipped. I couldn't track the shipment either. I had never ordered from dnd before so I was freaking out thinking that this could possibly be a scam company. My order finally arrived and the booties were to big. I had to pay for the return shipping and when I finally received the new booties they were also to big but instead of eating another shipping fee I sucked it up and bought some .5 mil socks to make them fit. I could of ordered from leasure pro with free shipping and I would of recieved the product in like three days. They also pay for return shipping and will continue to do so until you have the right size. With leasure pro you get tons of communication from the time you place the order till it arrives at your front door...through out the entire process. With dnd, I was left in the dark wondering if the company was even legit. If you want to compete with your competitors you really need to step up your game. Dive gear is extremely expensive and why would anyone purchase from a company where they have to worry about their purchase through out the entire process. To much headache and risk. I've purchased from leasure pro, duve gear express, subgravity, divers supply, and more and none of them left me wondering whether or not I was going to receive the product. If dnd wants to be in this business you really need to step it up because your competition has it dialed from order to delivery. Invest in your business and get it right or just stop and get out of the online side of the business.