Avoid - Terrible Customer Services over the phone and email. This company is completely absolutely rubbish and i recommend that no one uses them. Their telephone staff do not understand or know of there own terms and conditions and advised that the bike could NOT be tested. Subsequently we cancelled the order because of this, they are now refusing a delivery charge refund of £85.00. Something else you should all consider is if you ever need to start legal proceedings against them that they sell bikes to you under the name of Direct Bikes Retail LTD but the owners of the bikes are in fact Direct Bikes LTD a different company completely. PLEASE NOTE EVERYONE THAT THE SELLERS WARRANTY DOES NOT INCLUDE - These parts include and are not limited to; Brakes, Cables, Kick Starts, Fairings, Stands, Exhaust, Mirrors, Drive Belts, Bulbs, Wheels, Top Boxes and Tyres;