I WILL NOT BUY FROM THEM AGAIN. Unfortunately due to the constant harrassing emails from Direct Bikes telling me that my review is wrong, incorrect, refusing to help replace parts that are faulty and now threatening legal action against me I have had to amend my review again. I now feel I am unable to express my true and honest opinions in regards to this purchase. I feel the bike was not delivered in working condition due to damaged (battery) and missing parts. They have refused to replace parts (battery) unless I take down my review in it's entirety. I can not divulge any more of my experience with this company as I feel it will be twisted as defamation.