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Frederick
First contact over the phone was very efficient with the problem being addressed efficiently. Problem with collection of the faulty battery (not the fault of Direct Golf) but of the carriers. No contact then from Direct Golf for over a week after collection until I rang for an update on what action was being taken. Only then did I receive an email to tell me that I would be informed when a replacement would be sent. The replacement battery arrived three days later. The whole process took nearly a fortnight.
9 years ago
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Direct Golf has a 4.4 average rating from 3,486 reviews

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