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Mr
Not happy. It took forever to receive my tailor-made three wood. Despite chasing direct golf and promises made about next day delivery it finally happened on the third attempt (July to September). This is not the first time I have had problems. I purchased golf shoes which would not fit. I phoned customer service saying I wanted to exchanged for a more expensive pair. They agreed that I would return the original pair and they would forward the new pair and take the difference from my credit card. I returned the original pair same day, other shoes never arrived. After phoning customer service they admitted knowing of the request but, forgot to action. I bought the shoes elsewhere. Looks like I will have to do my golf shopping elsewhere, your sales support is terrible.
9 years ago
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Direct Golf has a 4.4 average rating from 3,486 reviews

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Alice, Customer Support

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